Terms & Conditions

anti-seo.com is a multi-trade services marketplace that connects customers ("Customers") with independent licensed service providers ("Providers") in Texas. The Platform currently operates in the Dallas–Fort Worth, Austin, Houston, and San Antonio metropolitan areas, with additional metros opening as Provider coverage allows. Supported trades include plumbing, HVAC, electrical, mechanical (commercial HVAC/refrigeration), pest control, locksmith, landscaping, roofing, appliance repair, painting, handyman, pool service, tree service, and fence work.

Joyous Brands LLC is not a home services company. We do not employ Providers. Providers are independent contractors who set their own prices, schedules, and service areas. We do not supervise, direct, or control the means by which Providers perform their work. Joyous Brands is not a party to the service contract between a Customer and a Provider.

Providers listed on anti-seo.com are independent businesses. They hold their own licenses, carry their own insurance, and are responsible for the quality and safety of their work. Joyous Brands verifies license numbers and insurance carriers at onboarding but does not continuously monitor Provider conduct, workmanship, or compliance with applicable law.

Providers may offer multiple trades. Ratings and reliability statistics are tracked separately per trade, because skill is trade-specific — a master plumber moonlighting as a handyman does not inherit one rating across both. The rating you see on a Provider's card reflects performance in the specific trade you searched for.

You must be at least 18 years old and capable of entering a legally binding contract to use the Platform. By creating an account, you represent that you meet these requirements.

You agree to provide accurate, current, and complete information when creating your account and to update that information as needed. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any conduct that we determine, in our sole discretion, to be harmful to other users or to the Platform. You may delete your account at any time by contacting us.

When you book a residential service, you provide a payment method and authorize an initial hold of the estimated job value plus a $300 buffer to cover on-site materials. This is an authorization hold — not a charge. The hold reserves funds on your card but does not transfer them to Joyous Brands or the Provider until you approve the final invoice.

When the Provider completes the work, they submit a final invoice through the Platform that itemizes services, parts, and materials. You review the invoice on your device, optionally add a tip, and approve. We capture only the approved amount — never more than the original authorization hold. If you do not approve and the hold expires, no payment is captured.

You may add a tip when you approve the invoice. Tips are calculated post-tax and are paid 100% to the Provider. Booking fees and payment surcharges never apply to tips.

For commercial jobs, you may elect Net 15, Net 30, or Net 45 payment terms at booking instead of an authorization hold. After the Provider completes the work and you approve the invoice, Stripe issues a payable invoice with the agreed due date. Provider payout is wired through Stripe's pay-on-collection model — funds move only after you pay. ACH and card payment options are available; ACH is preferred for larger commercial invoices.

Providers may add parts and materials to the on-site invoice at their actual cost. Texas sales tax is calculated automatically based on the property type you designate at booking: (a) Residential — labor is not taxable, materials are taxable at the applicable state-and-local rate (8.25% in most Texas jurisdictions); (b) Commercial — the full pretax invoice is taxable; (c) Tax-exempt — 0% (you must provide a valid Texas exemption certificate to qualify).

Joyous Brands charges a flat booking fee of $4.99 per job (residential, commercial, and Net-X invoicing — no percentage, no cap). A payment surcharge is added based on the funding method you select: 3% on credit card (no cap), 1% on ACH (capped at $5), and 0% on debit cards (federal Durbin amendment). Booking fee and surcharge are disclosed at booking before you authorize the hold and never apply to tips.

• Immediate / Right Now surge: +30% added to the Provider's published price for same-hour dispatch
• Route-Fit discount: −15% when the Provider is already within 5 miles of your job and accepting the booking reduces their drive time
• Gap-filler discount: −10% when you choose Flexible timing and accept a Provider's open gap slot in their schedule

Providers may offer recurring service plans (weekly, biweekly, monthly, quarterly, semi-annual, or annual). Subscribing to a plan may unlock commitment-term discounts (longer terms = larger discounts) and route-density discounts when the Provider has multiple subscribers near your address. Cancellation policies for early termination of a discounted term are disclosed at signup. Each visit is billed individually using the same authorization-hold and invoice-approval flow as one-off bookings.

All payments are processed by Stripe, Inc. By providing a payment method, you agree to Stripe's Terms of Service and Privacy Policy. Joyous Brands does not store your full card number, CVV, or bank account number.

Providers on the Platform are tracked for reliability per trade — no-shows, late arrivals, and late cancellations are recorded against the trade for which the booking was made. Per-trade ratings and reliability statistics are displayed on Provider profiles. Providers who accumulate three (3) or more strikes are automatically suspended from the Platform; reinstatement is reviewed after 30 days.

A Provider is considered late, but not yet a no-show, until the grace window expires: 30 minutes after the dispatched ETA for "Right now" bookings, 30 minutes after the slot start for scheduled bookings, and 45 minutes after the slot start for Flexible / gap-filler bookings.

If a Provider does not arrive within the grace window, you will be prompted to confirm the no-show through the Platform. Your confirmation triggers a strike against the Provider's reliability score for the affected trade and financial withholding from their next payout. If you do not respond within 24 hours, the no-show is automatically confirmed.

If a Provider no-shows on your confirmed booking, the authorization hold on your payment method will be released within 3–5 business days. You will not be charged. You may rebook with a different Provider at no additional booking fee for the replacement booking.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

JOYOUS BRANDS DOES NOT WARRANT THE QUALITY, SAFETY, LEGALITY, OR SUITABILITY OF ANY SERVICES PROVIDED BY PROVIDERS. ANY SERVICES YOU OBTAIN THROUGH THE PLATFORM ARE AT YOUR OWN RISK. JOYOUS BRANDS IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF PROVIDERS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JOYOUS BRANDS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR ANY SERVICES OBTAINED THROUGH IT. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO JOYOUS BRANDS IN THE SIX MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

You agree to indemnify, defend, and hold harmless Joyous Brands LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any dispute between you and a Provider.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Denton County, Texas, and you consent to the personal jurisdiction of those courts.

Before filing any legal claim, you agree to contact us at the address in Section 13 and attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days of receiving written notice.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT, YOU WAIVE ANY RIGHT TO A JURY TRIAL.